Riley Gervais

User Experience and Human Factors Engineer

Relevant Experience:5 years

Education:B.S. Chemical and Biological Engineering - University of Colorado, Boulder Minor in Biomedical Engineering - University of Colorado, Boulder

What is your experience in the field?

  • Applying the human factors engineering process to a wide range of medical devices and IVD systems.
  • Effectively planning, executing, and reporting on Human Factors Validation (Summative Usability) Tests.
  • Conducting various types of formative evaluations (e.g., usability test, ergonomic analysis, expert review, heuristic analysis, cognitive walkthrough, etc.).
  • Skilled in moderation and data collection for usability evaluations.
  • Designing for and testing with a variety of user types and use environment types in the at-home, surgical, clinical, critical care, and in-transport spaces.
  • Performing Task Analysis and Use-Relate Risk Analysis and incorporating that into a product’s overall risk management process.
  • Conducting preliminary analyses and user research to understand a product’s users, user needs, use cases and use environments.
  • Supporting rapid user interface design and prototyping for iterative formative evaluations.
  • Designing for CLIA Waiver.
  • Supporting US and OUS regulatory submissions.

What do you like about working at Tensentric?

Tensentric is built with exceptional people. The Tensentric team is extremely hard-working, constantly delivering high-quality ideas and solutions to our clients, and simply a pleasure to work with.

What’s the most interesting project you’ve worked on and why?

The most interesting medical device project I have worked on was conducting a Human Factors Validation Test for a kidney perfusion and transport system. The intended user groups of Kidney Transplant Surgeons and Perfusionists were particularly challenging to find and recruit due to their niche specialty and unpredictable schedules. Additionally, representative simulation of the use environment and appropriate kidney functionality was interesting to coordinate across the 4 different states we tested in.

What unique set of skills do you bring to Tensentric?

I am wired to be highly detail oriented and efficient, but also compassionate and bubbly. Balancing these characteristics makes me a natural human factors engineer, but also an enjoyable team mate to work with.

If you couldn’t be an engineer, what would you be? Why?

If I wasn’t an engineer, I would love to work in permaculture and gardening. My husband and I have gotten a small taste of that field by incorporating permaculture into our property and expanding our garden and orchard areas. We find great enjoyment in researching, planning, and incorporating new plants into our landscape to splendor in their beauty.

What hobbies or non-work activities are you most passionate about?

I am most passionate about anything related to homemaking and homesteading. Whether it’s baking, gardening, cooking, canning, sewing, rounding up a couple chickens here and there – I am all in and love doing it!

What do you like about working at a company that designs medical products?

As a single human being it can feel impossible to make a noticeable impact on the world, but at Tensentric, we actually have the ability to make a positive impact and change people’s lives for the better.

Where were you born/where did you grow up?

I was born and raised just north of Minneapolis, Minnesota. After spending a handful of years out in Colorado and beginning my journey at Tensentric during that time, I have returned back to Minnesota and now work remotely.

If you could go back in time, where and what time would you travel to and why?

Being a new mom, I would love to travel back in time to different eras and see how moms raised their kids without the current technology that we have. We have so many resources and technologies available to us now – almost too much. I’d enjoy seeing how previous moms raised kids without those resources and hopefully learn a few things from them.